Before the days of liquid carry on bans by the Transportation Security Administration…
Before the days of liquid carry on bans by the Transportation Security Administration, my mom would load up her oversized green vinyl vanity bag with all the shampoo, lotion, sunscreen and toothpaste our family could possibly need for summer vacation. The process generally started at the local discount store, buying each item based on what offered the most bang for the buck (think shampoo with the “25 percent more free!” sticker). Once the family bag was stocked, which generally didn’t happen until the morning of the flight after we had finished using our 64 ounce bottle of conditioner, it weighed as much as a toddler and could provision an entire army platoon.
Continue reading “Get the 3-1-1 on secure packing”
In 2008 Atlantic Southeast launched our Lasting Impressions For Tomorrow (LIFT) employee volunteer program…
In 2008 Atlantic Southeast launched our Lasting Impressions For Tomorrow (LIFT) employee volunteer program. I’m part of the employee-based board that helps guide how LIFT gives back to our communities. Although we’ve partnered with various non-profit entities throughout our history, it wasn’t until LIFT that Atlantic Southeast had an organized program through which employees could give back, through volunteerism, to the communities where we work.
Continue reading “Giving a LIFT, lending a hand”
Gone are the days that air travel is gushed over as glamorous. I know that.
Gone are the days that air travel is gushed over as glamorous. I know that. But just because it’s not viewed through rose-colored glasses doesn’t mean that flying has to land at the other end of the experience spectrum.
I know that no matter what part of the company I work in, I’m part of something bigger than what I do as an individual; all Atlantic Southeast people play a critical role in connecting you to the people and places that matter most in your life. And we’re not only empowered to make a difference in the customer experience at our point of contact, but we have a strong customer commitment strategy that helps guide our operational decisions when things don’t quite go as planned.
Continue reading “Committed to customers – always”